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  • Fierce Conversations: Confrontation Model

    Introduction In an earlier blog, I introduced the concept of Fierce Conversations and wrote more or less a summary about Susan Scott’s book “Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time” that she published in 2002. The case study in this blog is also taken from Susan Scott’s book. …

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  • Fierce Conversations: Introduction

    In my blog “The HumanE Workplace” I discuss six key characteristics of a humane workplace. One of the key characteristics is “open communication”. I state in my blog: “A workplace environment nurturing open communication leads to more transparency, trustworthiness, and […] a sense of belonging and being connected.” However, how do you do “open communication”?…

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